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J. Edgar

FAO: Retail Workers

12 posts in this topic

Ok I recently took something back in Gap a few days ago because the Item was faulty (had it for only 4 months) and because I didnt have my receipt with me they gave me a credit voucher worth more than what I paid for it (had the 30% discount at the time)now the thing is I have found my receiptQuestion is, can I go back and get my money back by returning the credit voucher?

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No you cant.

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Even though they've given me a £30 voucher and I am asking for £17.50?

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To get your money back you need to present them with the item which youve already done for the vouchers.

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ur best bet is put the credit note on ebay for £20 or sell it to someone who's about to buy something in the shop

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buy the cheapest thing in the shop like a hairclip and get them to give u the change in cash

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In my store if you spoke to the manager you'd be able to work something out. (I don't work in a clothes store though)

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its worth a try if you ask mewill take a good bit of explaining and you will probably have to explain to a member of staff, they will say no, ask to speak to their supervisor, and explain again.thing is - if they give you cash, you arent going to spend it with them, so in a way its more worth their while for you to have a credit note even though its of a greater value coz it guarantees them business

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