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Boy, 5, racks up £1,700 iPad bill

 

 

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A five-year-old boy who racked up a £1,700 bill in just a few minutes on his parents' iPad has said he has learned his lesson.

Danny Kitchen innocently ran up the debt by playing a game on the tablet device which automatically billed his parents, Greg and Sharon, as he progressed. His parents provided the schoolboy with a password for the game after he told them it was a free download.

Despite having several emails from iTunes the next day itemising the successive £69.99 payments Danny incurred, the Kitchens dismissed them as simply an error - until a call from their credit card company made them realise what had happened.

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Mrs Kitchen, from Bristol, told the BBC: "We were pretty distracted on Sunday with it being a family day. He'd asked my husband if he could have the passcode for a free download. My husband said no and he (Danny) insisted. He said 'Please, Dad, it's only a free one'. My husband put the iPad close to his chest, put the code in and gave him back the iPad. He continued to play for about 10 or 15 minutes because shortly after that we were due to go out so it wasn't a long period of time he was playing.

"At 6am on Monday I checked my emails and I saw the repetitive emails coming through from iTunes. The first three were £69.99. It all looked like it was the same thing, I presumed it was a mistake. It was only when the credit card company called to say were these 19 transactions normal? I said 'No, it's not'."

She added: "He (Danny) was very upset when he realised what he had done. His brothers and sisters were telling him off, but of course he didn't know what he did - he's only five. To be honest, I'm not sure how he did it."

Mrs Kitchen said Apple, the company which owns and runs iTunes, had been "fantastic" in helping them get a refund for the money.

Describing how he came to rack up the eye-watering bill, Danny said: "I just clicked on it because it said it was free. I gave it (the iPad) to Dad, he put the password in, and the next day it cost the money." Asked what he had learned from the saga, Danny replied: "Not to do it again."

But it does not appear he will get the chance. His father said: "I have now barred the iPad from any more downloads, so that's the end of that."

Martyn Landi, writer with British-based Apps magazine, said parents concerned about their children running up similar bills should turn off "in-app purchases" on the iPad's settings tab.

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swear in-app purchases ask for your password?

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Yep and the dad gave it

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how can a developer justify a £70 single purchase tough?

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If some ones is stupid enought to buy it give them the option

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article-2285857-18592637000005DC-881_306

 

man wanted those 90,000 ninja stars 

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Zynga poker do them silly prices for chips

image.jpg

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Serves the parents right.

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bloody hell

 

think ill ever give the nephews my password?

 

must be mad

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i wanna know the level of manipulation that kid used

 

cause i know theyre playing it down like he's some dumb kid so the world doesnt know they got gamed by a 5 year old

 

kid will be a nightmare in his teens i can just see it

 

then become a politician

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"we saw the emails but thought it was a mistake"

 

PLUS

 

"the game was free and the next day it cost the money"

 

EQUALS

 

smh

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Freemium model at its best

This kid knew what he was doing. These games are designed to hook you in then extract as much P out of you as possible through micro transactions once you are familiar.

People don't want to pay less than the price of a bottle of coke for the full game but then go and buy dumb shit for a dumb price in a freemium model game so that they don't have to wait X amount of time to complete Y.

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exactly

 

like he didnt see the pound / dollar sign beside the items

 

i cant believe people buy shit like zynga poker chips

 

YOU CANT WIN ANY MONEY

 

¬.¬

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These were the kind of parents I despised working at Apple. More than happy to shell out a couple hundred pounds but not even learn the basics behind its features.

They shouldn't have been refunded. Should've made them get off the arse and learn why they were getting charged.

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They refuse to accept any sort of responsibility which is the annoying thing.

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exactly

 

like he didnt see the pound / dollar sign beside the items

 

i cant believe people buy shit like zynga poker chips

 

YOU CANT WIN ANY MONEY

 

¬.¬

 

wait

 

what?

 

you mean you buy all that and you cant win shit?

 

cant you like withdraw the chips youve won?

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look at his little demonic face

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apple should charge them twice for being idiots

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exactly

like he didnt see the pound / dollar sign beside the items

i cant believe people buy shit like zynga poker chips

YOU CANT WIN ANY MONEY

¬.¬

wait

what?

you mean you buy all that and you cant win shit?

cant you like withdraw the chips youve won?

Yeah like Revs said.

You can play the game and earn chips / coins / ninja stars etc

Or you can pay Money to buy them

Some ppl are lazy

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There was no need to bring race into the topic title

Negged

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Saw it on the news, mum was dressed abit more appropriately for her age, she looks alright for a mature woman.

 

Look like bare coochie in that lap aswell.

 

 

They better watch that kid or he'll end like my mate who was on the slot machines at lunch time @ school.

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Apple have offered a refund anyway.

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