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JOHN DOE

Insurance Phone Repairs/Replacement

36 posts in this topic

Has anyone lodged a claim with mobile phone insurance and they actually repair the phone or do they just  send a new one?

 

The insurance company is Lifestyle Group if that matters

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They sent me a refurbished black iPhone and put 300 in my account when I claimed for a white one and a pair of headphones

Think I mentioned it in the venting thread one time

Phoned them spazzed quoted some FCA bars and they sent a courier with a brand new factory unlocked white iPhone

They are pagans tbh

They giving you problems?

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Halifax banking phone insurance>

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My bank uses them, I actually just got my phone repaired last week, smashed screen, sent it on a Thursday got it back last week Tuesday

It's actually the second time they've repairedi t, I smashed the screen in April

Smoothest claim experience ever

The notes say they'll repair where they can, if not they'll replace

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Last Year, 3 repairs for my sammy note.

Screen replaced and all sorts

Got the phone lost, they replaced it.

Had this boog cubot phone that smashed and they couldn't fix. So they gave me the handset value instead.

Comes with all the other perks like home insurance, travel insurance and car break down cover.

Ultimate reward account is good value.

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Need some insurance for my iphone that covers loss, any recommendations?

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Last Year, 3 repairs for my sammy note.

Screen replaced and all sorts

Got the phone lost, they replaced it.

Had this boog cubot phone that smashed and they couldn't fix. So they gave me the handset value instead.

Comes with all the other perks like home insurance, travel insurance and car break down cover.

Ultimate reward account is good value.

I only get Max 2 claims a year, I've already exhausted them can't make another claim until end of march lol.

I'm with nationwide

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Thinks it's 2 for lost and theft.

But unlimited for repair. Terms might have changed though.

(Halifax)

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With Lloyds. They have repaired my htc one m9 due to water damage but I wanted them to replace it as it was mad scratched even though I've only had it for four months and I wanted them to send a new one

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Don't think they'd replace it for that

My terms state they'll replace it if it's lost or so damaged it can't be repaired.

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Last Year, 3 repairs for my sammy note.

Screen replaced and all sorts

Got the phone lost, they replaced it.

Had this boog cubot phone that smashed and they couldn't fix. So they gave me the handset value instead.

Comes with all the other perks like home insurance, travel insurance and car break down cover.

Ultimate reward account is good value.

 

I have this account as well, i was gonna send my smashed screen phone in for repair

 

Can i say i lost it and get a brand new handset do you know?

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Never had phone insurance and havent lost my phone in years.

Now I'm parro and feel like need to cop after reading this thread. Grrr

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Never had phone insurance and havent lost my phone in years.

Now I'm parro and feel like need to cop after reading this thread. Grrr

 

do it, ive never lost a phone but i went and lost my iphone 6 in ibiza and holiday insurance didnt cover it :(

 

looking for a decent package now.

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Last Year, 3 repairs for my sammy note.

Screen replaced and all sorts

Got the phone lost, they replaced it.

Had this boog cubot phone that smashed and they couldn't fix. So they gave me the handset value instead.

Comes with all the other perks like home insurance, travel insurance and car break down cover.

Ultimate reward account is good value.

I have this account as well, i was gonna send my smashed screen phone in for repair

Can i say i lost it and get a brand new handset do you know?

Got this account as well. Need to update my insurance details as I have a different phone to when i set it up. Am i right in assuming they'll replace your phone with a remanufactured/refurbished phone or can you get a brand new one?

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Refurbished or cash. Phones Market value.

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Safe I'm gonna claim on my Nexus 6 for £30 excess and then change the phone on the account to my iPhone.

 

Win, win.

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Yo so I dropped my phone in the toilet.


Ring 3 and they're telling me Apple don't make iPhone 6 128gig's anymore so they'll have to give me a 6s no extra costs but then they're telling me I have to wait should I kick up a fuss and try get some money of the excess or is it gonna be futile?

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How long is the wait 

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38 minutes ago, Thizz said:

Yo so I dropped my phone in the toilet.


Ring 3 and they're telling me Apple don't make iPhone 6 128gig's anymore so they'll have to give me a 6s no extra costs but then they're telling me I have to wait should I kick up a fuss and try get some money of the excess or is it gonna be futile?

You make it out of carnival alright?

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9 minutes ago, Trap God said:

How long is the wait 

They can't say said it could be tomorrow could be up to a week 

3 minutes ago, QPR Dee said:

You make it out of carnival alright?

Yeah man was at home tucked up in bed by 10pm 

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On 22 September 2015 at 5:53 PM, Trap God said:

They sent me a refurbished black iPhone and put 300 in my account when I claimed for a white one and a pair of headphones

Think I mentioned it in the venting thread one time

Phoned them spazzed quoted some FCA bars and they sent a courier with a brand new factory unlocked white iPhone

They are pagans tbh

They giving you problems?

Ran it again couple months ago

Got a referbed phone and £250 cash for a pair of beats I bought from apple and returned same day but kept the paper receipt

If you're gonna claim with the ultimate reward account this is the best way to go it's practically free money

Besides that I made a complaint that they took too long to put the cash in my account and got another pinkie

Only catch is I had to call 101 and tell them I got robbed on church road and some decent chaps from Wembley came to visit me at home about an hour later

I am not gay but £250 is £250

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With my insurance I just took my phone to the apple store with my receipt and they gave me a replacement same day. £50 excess though

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2 hours ago, Trap God said:

Only catch is I had to call 101 and tell them I got robbed on church road and some decent chaps from Wembley came to visit me at home about an hour later

I am not gay but £250 is £250

:lmao:

tip: remember kettles can be financed and insured

disclaimer: i am in no way encouraging or condoning fraud

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more tips

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Just spent 3 hours talking to Three to be told I need to speak to the insurance company direct which is odd as it's them I pay for the insurance through.


Have a feeling that I should be getting the excess fee waived 

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